Operations Quality Manager

Operations Quality Manager

Requirements

• Typically requires a Bachelor of Science Degree in Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior engineering, experience in a quality, technical or manufacturing environment.
• Experience identifying root cause and initiate / implementing effective short-term and long-term corrective actions.
• Experience with commercial and/or aerospace / defense regulations and/or standards of a commercial equivalent with any of the following: – AS9100, AS9102, ISO-9000, ISO-9001, AS9145.
• Previous experience managing a small team of technical staff, and experience working in a cross-functional team.
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance to obtain a DoD issued Secret Security Clearance.

Responsibilities

• Systematically translate, analyze, and prioritize customer needs, legal and contractual requirements, and company policy and objectives into quality performance standards and operational definitions to ensures the full compliance to technical requirements, company policies and procedures.
• Lead and mentor a team of quality engineers and provide project status to Operations and Program Quality Leadership teams.
• Baseline factory metrics (Scrap, Rework, FPY, TUH, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement.
• Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand.
• Daily collaboration with cross-functional teams to maintain and meet organizational goals and objectives. These groups include technical support, manufacturing/test/design engineering, maintenance, production control, finance, and the program management office.
• Identify and implement continuous improvement opportunities using CORE.
• Communicate effectively with internal and external stakeholders, including senior management, to provide updates on issues, improvement projects and contribute to strategic decision-making.

Preferred Qualifications

• Strong management skills including the ability to make decisions with minimal supervision, goal setting, delegation, coaching, and motivating, communication skills that exhibit presence and influence.
• Certification in Six Sigma, CORE, or American Society for Quality (ASQ)
• Knowledge of industry technical standards (such as ANSI, CMMI, ASTM, J-STD etc.)
• GD&T Knowledge, understanding, and practical application.
• Skilled knowledge of Root Cause Corrective Action processes
• Practical knowledge of First Article Inspection and AS9102 management
• Knowledge of General Statistical Process Control
• Experience building and maintaining relationships with customers or partners (both internal and external to Raytheon)