Undergraduate Advisor and Admissions Coordinator – School of Architecture
Company | University of Texas – Austin |
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Location | Austin, TX, USA |
Salary | $52000 – $52000 |
Type | Full-Time |
Degrees | Bachelor’s, Master’s |
Experience Level | Mid Level |
Requirements
- Bachelor’s degree in a related field and four years of experience working with college students in an academic setting. Experience can be in academic advising, counseling, new student services, student success, assessment, and/or administration of student academic and support programs.
- Demonstrated excellence in working effectively in a team environment.
- Demonstrated excellence in verbal and written communication skills.
- Demonstrated excellence in interpersonal and customer service skills.
- Demonstrated ability to multi-task, handle concurrent projects with accuracy, diplomacy, and discretion, and working under, and towards, deadlines.
- Comfort with public speaking, including phone/video calls, delivering presentations and communicating with individuals or groups of individuals.
- Ability to take initiative and work independently.
- Ability to problem solve and maintain composure when faced with a challenge.
- Ability to work efficiently and effectively under pressure and with frequent interruptions.
- Must be able to relate to the students’ needs, support their success, and have difficult discussions when the need arises.
- Relevant education and experience may be substituted as appropriate.
Responsibilities
- Advise undergraduate students, individually or in groups, on financial, personal, and academic matters including course selection, degree requirements, degree and graduation planning, student and campus resources, and SOA and UT policies.
- Develop, administer, and explore new models of effective delivery to communicate financial aid, study abroad, professional residency and other programmatic information to students.
- Maintain and update the SOA Undergraduate Canvas site.
- Collaborate and coordinate with the Student Affairs team, including student team members, to provide academic and program support to SOA and its varied constituencies.
- Collaborate and coordinate with SOA Academic Affairs staff in support of improved student registration and advising functionality.
- Communicate academic standards to students, families, faculty, and administration.
- Assist with the administration of university regulations to include adds/drops/withdrawals, appeals, grade changes, and substitutions.
- Assist students with crisis management by making appropriate referrals and recommendations.
- Track students with academic difficulty and monitor students on scholastic probation.
- Record each student contact on Toolkit notes.
- Maintain accurate and confidential digital student records in accordance with FERPA regulations and university policies.
- Utilize online tools to record and monitor student progress.
- Partner with administrators, faculty admission contacts, and the Office of Admissions to develop recruitment strategies to attract and retain a successful and thriving student body.
- Coordinate outreach and communicate with prospective students and families about degree programs, requirements, and deadlines.
- Facilitate engaging SOA info sessions, presentations, and yield events in collaboration with university partnerships (such as Texas Preview, LEAD).
- Ensure smooth student life-cycle transitions from prospective to applicant and from applicant to enrolled.
- Plan and participate in new student orientations.
- Manage and direct Student Affairs student employees in support of advising and admissions needs.
- Represent undergraduate interests on the Undergraduate Curriculum Committee and other SOA committees as needed.
- Represent SOA on the UTSP (Special Programs) and Orientation Partners Committees.
- Participate in professional development activities (the university’s Academic Counselors Association, NACADA, etc.).
- Participate in university-wide and school-wide events such as Orientation, Student Affairs Fair, Gone to Texas, Explore UT, Honors Day, and Commencement.
- Serve as back-up for the Undergraduate Program Coordinator.
Preferred Qualifications
- Master’s degree in a related field and two years of experience in academic advising, counseling, new student services, student success, assessment, and/or administration of student academic and support programs.
- Experience with UT student services procedures and/or experience in student personnel programs. Knowledge of university resources and administrative applications. Familiarity with campus culture and student life.
- Proficiency with UT course management and student information systems, including Advisor’s Toolkit, EASI, GSIS, NRRECS, Class Manager, CIM, CIS Request System, FaSET, and the Grade Reporting system.
- Demonstrated interest in architecture, design, or fine arts.