Senior Merchandising Operations Program Manager
| Company | Chewy |
|---|---|
| Location | Boston, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Minimum 5-7 years of experience in a fast-paced setting or similar Customer Service or Partner Success environment directly managing multiple, cross-functional programs.
- Experience leading and coordinating product, merchandising, and operations relationships.
- Proficient in using project management software tools (Smartsheet, PowerPoint, Word, Confluence, JIRA, Oracle CRM, etc.) to lead and optimize process workflows, including maintenance of key project details and data points.
- Proven ability to use analytical, innovative, and quick-on-your-feet thinking to adapt workback plans while still delivering on time.
- Demonstrated track record of gaining trust and respect by consistently illustrating sound critical thinking skills and maintaining composure in ambiguous situations.
- Excellent attention to detail, effective negotiation and problem-solving skills.
- Great teammate, passionate about motivating and/or mentoring Team Members, encouraging a positive team environment and culture.
- Bachelor’s degree in Communications, Learning and Development, Operations, or related field.
Responsibilities
- Develop process and KPIs for collecting feedback, identifying solutions, and launching process improvements across the end-to-end business development and new assortment onboarding.
- Develop an Assortment Ops program roadmap that ensures we are prioritizing speed to market goals and onboarding new SKUs efficiently.
- Develop multiple mechanisms to scale speed to marketing including (but not limited to) WBR reporting, weekly new item onboarding, etc.
Preferred Qualifications
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No preferred qualifications provided.