Head of Benefits

Head of Benefits

Requirements

• Experience managing US benefits is essential; experience in Canada and EMEA is strongly preferred.
• Successful in geographically and culturally diverse environments.
• Strong understanding of US benefits regulations and market trends.
• Conduct complex analysis and provide clear findings and recommendations.
• Independently manage projects, keeping stakeholders informed and resolving issues efficiently.
• Clearly explain complex ideas and escalate issues when necessary.
• Handle employee inquiries and escalations, and support regional wellbeing programs.

Responsibilities

• Develop and implement a global benefits strategy aligned with Xero’s objectives.
• Conduct annual reviews and manage open enrollment, wellness fund planning, and policy updates.
• Lead global benefits projects, designing and implementing new initiatives to meet employee needs.
• Integrate benefit programs for newly acquired groups, ensuring alignment with Xero’s structure and legal requirements.
• Manage employee benefits and vendor relationships in North America and EMEA.
• Ensure benefits plans comply with company policies and local laws (US, CA, EMEA).
• Complete all compliance activities for US benefit plans, including regulatory filings, updates, and audits.
• Oversee systems for employee benefits, ensuring data integrity and successful data exchange.
• Collaborate with brokers and senior leadership to review and implement benefit plan changes.
• Manage relationships with brokers, vendors and platform providers, overseeing plan reviews, open enrollment, and new vendor setups.
• Oversee the US Leaves of Absence program, ensuring proper documentation and support for employees.
• Partner with People Experience and stakeholders to gather employee feedback and improve benefits programs and processes.
• Develop regular communication campaigns to keep employees informed about their benefits.
• Address employee inquiries and manage escalations, improving processes and communication to minimize issues.
• Support regional wellbeing programs and initiatives.
• Use data analytics to evaluate and improve benefits programs.
• Prepare and present performance reports to senior leadership.
• Act as the contact for benefit expense estimates, forecasts, and calculations, ensuring alignment with Finance.

Preferred Qualifications

No preferred qualifications provided.