Store Manager – Sur La Table
| Company | Sur La Table |
|---|---|
| Location | McLean, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2-3 Years of progressively responsible retail management experience
- Food Handler or Food Manager Certification
- Proficient in POS systems
- Familiarity with MS Office Suite (Word, Excel, Outlook)
Responsibilities
- Models and directs employees to ensure customer service standards are met.
- Creates an environment where employees are informed and capable by directing training for all store employees.
- Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
- Manages the complete operations of the store.
- Ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner.
- Delegates tasks appropriately and holds team accountable.
- Monitors and manages store staffing levels, proactively and according to retail census and fluctuations in seasonal business needs.
- Maintains an active performance development process.
- Provides coaching in the moment and performance feedback to employees.
- Conducts formal performance reviews.
- Seeks opportunities to increase topline retail sales.
- Challenges and inspires employees to achieve and execute sales driving initiatives.
- Analyzes and measures retail business trends.
- Implements plans to drive topline sales and profitability.
- Completes the store schedule optimizing allocated hours to meet retail goals.
- Stays informed by maintaining product knowledge; accesses available training and seeks out additional resources when necessary.
- Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.
- Manages inventory, controls shrink and retail supply expenses.
- Appropriately partners with District Manager, HQ Retail Operations, Human Resources and other departments as needed or necessary.
- Ensures adherence to applicable wage and hour laws.
- Accurately records time worked according to SLT policy.
- Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.
Preferred Qualifications
- Prior experience as a Sur La Table Assistant Store Manager, preferred.