Production Lead – Central Fill Pharmacy

Production Lead – Central Fill Pharmacy

Requirements

• Possess excellent verbal, written, and interpersonal skills
• Ability to work flexible hours
• Good PC skills required
• Enthusiastic and Positive Attitude
• Must have the ability to analyze a problem and develop a course of action
• Must have great customer service skills
• Microsoft Office Applications
• Education/Training – High School Degree or equivalent

Responsibilities

• Maintain production workflow of facility in accordance with daily goals
• Facilitate the daily team operations, ensuring daily mail work is accomplished
• Operate as the point of contact for the customers’ issues concerning the business as well as responding to customer comment forms
• Assist with general support of pharmacy operations when necessary
• Develop new SOPs
• Communicate with peers and supervisors about operational concerns and assist in resolving these concerns
• Planning and organizing work assignments for employees
• Perform facility operations, when necessary, such as order filling, replenishment, receiving, put-away, reclamation processing, cycle count process, dispensing, sorting, shipping and returns processing
• Lead smaller work teams to drive continuous improvement
• Assure employees adhere to Site Security, Safety Guidelines and Standard Operating Procedures
• Communicate consistently regarding operational success and issues with managers and employees
• Provide performance feedback to supervisors about employee performance, maintaining that information is confidential at all times
• Retrieve supplies needed to carry out work assignments
• Provide training to peers as needed and support the training program
• Adhere to and promote the company’s Shared Principles (I2CARE & ILEAD)
• Maintain effective communication across all functional lines
• Provide peer support and mentoring to fellow employees, identify training opportunities as needed
• Maintain confidentiality when necessary
• Assist in Specialty Tracking duties when necessary
• Upholding the 5S facility mindset

Preferred Qualifications

• Having thorough knowledge of McKesson Central Fill processes, procedures, products, programs, services, mail processes, and inventory
• Prior training experience
• Proficient with Global Ship Shipping Application