Senior Product Manager – Checkout/Payment Experience
| Company | Chewy |
|---|---|
| Location | Boston, MA, USA, Bellevue, WA, USA, Plantation, FL, USA |
| Salary | $141000 – $225500 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 8+ years in digital product management, with experience delivering end-to-end projects
- Hands-on experience with EMR, PIMS, or health information management technologies
- Excellent written and verbal communication skills
- Strong ability to conceptualize, develop, and scale products/services
- Ability to turn data into actionable insights and develop a clear, customer-focused product vision backed by qualitative and quantitative data
- Strong attention to detail with the ability to prioritize and lead tasks
Responsibilities
- Be responsible for the PIMS experience, ensuring a smooth checkout process for both care Team Members and pet parents
- Work closely with partners to develop clear product requirements and use cases
- Drive the exploration of features and insights that impact pet parents and the care team
- Develop and maintain a product roadmap and backlog, ensuring alignment with customer-first goals
- Define success metrics and improvements
- Identify risks to project deliverables and timelines, ensuring successful product delivery and minimizing roadblocks
Preferred Qualifications
- Familiarity with the pet care industry, trends, and in-depth experience within the veterinary profession in the US