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Tech Customer Spt Coordinator I

Tech Customer Spt Coordinator I

CompanyLexisNexis Risk Solutions
LocationWashington, DC, USA
Salary$41500 – $69100
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Strong verbal, written, communication skills.
  • Adaptability to process changes
  • Ability to multi-task and manage time effectively.
  • Proficient in web and PC based applications.
  • Ability work independently with minimal supervision.

Responsibilities

  • Fulfilling VitalChek premium service orders within 2 business days
  • Fulfilling all other VitalChek orders
  • Researching discrepancies
  • Contacting customers, answering phones/emails
  • Following all compliance and privacy rules
  • Reporting issues with processes/systems
  • Communicating with on-site management
  • Attending and completing all scheduled meetings and trainings
  • Managing workload to remain within stated processing time.
  • Ordering supplies

Preferred Qualifications

    No preferred qualifications provided.