Usage Insights Analyst

Bachelor’s degree in Statistics, Data Science, Computer Science, or a related field.
2-3 years of experience in data analysis, business intelligence, or a related field, preferably within a software or tech company.
MUST have knowledge on PENDO analytic Tool
Strong analytical skills with experience in statistical modeling and data analysis techniques.
Proficiency in using telemetry tools like Pendo, Google Analytics, or similar platforms to analyze user engagement and behavior.
Experience with SQL and data visualization tools such as Tableau or Power BI.
Excellent communication skills, with the ability to present complex data in an understandable format to non-technical stakeholders.
Knowledge of agile development environments and the software development lifecycle.

Conduct deep dives into user interaction data to uncover usage patterns, identify trends, and detect anomalies.
Develop regular reports and dashboards that provide clear insights into how different customer segments are interacting with the products.
Collaborate with Product Management and Engineering teams to translate data insights into actionable recommendations for product improvements.
Segment users based on usage behavior to tailor product development efforts and personalize user experiences.
Design and execute A/B tests to validate hypotheses about product usage and determine the most effective product modifications.
Utilize advanced telemetry and analytics tools, such as Pendo, to gather and analyze data efficiently.

No preferred qualifications provided.