Revenue Operations Senior Analyst
| Company | OneSignal |
|---|---|
| Location | California, USA, Texas, USA, New York, NY, USA |
| Salary | $94000 – $105000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 2-5 years experience at a technology company in GTM operations, preferably in B2B Saas
- Proficiency in Salesforce a must, including but not limited to: object & field management, creating custom workflows and automations, user testing, front end optimizations, integrating custom and managed solutions, sandbox development, user testing, error identification and resolution
- Proficiency in data analysis and reporting tools (e.g., Excel, SQL)
Responsibilities
- Manage and improve our CRM (Salesforce) to support our Marketing, Sales, Success, and Support stakeholders and colleagues
- Build and manage CRM dashboards, create supporting reporting, and generate ad hoc reports as needed
- Analyze CRM data and generate impactful insights for the Go-To-Market (GTM), Finance, Product, and Leadership teams
- Optimize our revenue funnels, identifying bottlenecks and implementing improvements to increase sales efficiency and productivity
- Develop sales territories and segmentation, create account books for our Sales teams, and manage our account reassignment processes
- Manage our existing inbound lead routing system, optimizing lead flow and distribution around Sales management requirements
- Build and maintain accurate sales forecasts and reporting
- Develop and implement GTM performance metrics
- Collaborate closely with cross-functional business partners in BI, Marketing, Sales, and Success
- Administer and analyze GTM compensation plans, ensuring the timely and accurate dispersal and execution of all agreements
- Manage existing core GTM systems including: Outreach, Gong, ZoomInfo, Apollo, Koala (intent solution), Rattle (CRM to Slack workflow builder), Impartner (PRM), DocuSign
- Support our Marketing, Sales, and Success colleagues with issue/error resolution, process enablement, and system training
- Onboard and train all new customer-facing employees with the above mentioned GTM systems
Preferred Qualifications
- Background using tools like Outreach, Gong, and LeanData a plus
- Technically inclined with the ability to help implement integrations and knowledge of modern GTM business solutions
- Bonus: Experience with other solutions in our ecosystem: Marketo, HubSpot, BigQuery, Mixpanel, Intercom