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Patient Account Resolution Specialist

Patient Account Resolution Specialist

CompanyOwens & Minor
LocationNashville, TN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • High school degree or equivalent
  • 3-5 years’ experience in healthcare/health insurance industry
  • Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
  • English (reading, writing, verbal)
  • Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

Responsibilities

  • Responsible for supporting branches across a designated market
  • Review of new and recurring patient accounts to obtain the documentation from the referral source required to bill the individual health insurance plans
  • Research and secure required information from the customer to continue coverage of equipment through the health insurance plan
  • Manage collaborative relationships with field leadership, referrals and patients through effective outreach to drive account resolution
  • Evaluate all documentation received to ensure that it meets compliance criteria to the relevant standards and regulations
  • Perform follow-up to achieve timely reimbursement
  • Performs other duties as required.

Preferred Qualifications

    No preferred qualifications provided.