Patient Account Resolution Specialist
Company | Owens & Minor |
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Location | Nashville, TN, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- High school degree or equivalent
- 3-5 years’ experience in healthcare/health insurance industry
- Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
- English (reading, writing, verbal)
- Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
Responsibilities
- Responsible for supporting branches across a designated market
- Review of new and recurring patient accounts to obtain the documentation from the referral source required to bill the individual health insurance plans
- Research and secure required information from the customer to continue coverage of equipment through the health insurance plan
- Manage collaborative relationships with field leadership, referrals and patients through effective outreach to drive account resolution
- Evaluate all documentation received to ensure that it meets compliance criteria to the relevant standards and regulations
- Perform follow-up to achieve timely reimbursement
- Performs other duties as required.
Preferred Qualifications
-
No preferred qualifications provided.