Ops Rigor Control Lead

Ops Rigor Control Lead

Requirements

• Experience in a control, risk, audit, or regulated industry environment
• Knowledge of controls, risk mitigation strategies, and governance
• Proven ability to lead issue remediation and manage RCSA frameworks
• Skilled in automating manual processes and driving operational efficiency
• Excellent verbal and written communication with leadership and stakeholders
• Ability to manage junior control leads and cross-functional initiatives
• Proficient in tools like Excel, Visio, PowerPoint, and SharePoint
• Problem-solving, analytical thinking, and organizational skills

Responsibilities

• Identification of regulatory trends and industry developments that may impact the banks operations.
• Support the implementation of quality standards and policies by collaborating across all operational teams and processes.
• Development of reports and presentations on control performance and communicate findings to internal senior stakeholders.
• Participation in projects and initiatives aimed to improve control efficiency and effectiveness.
• Collaboration with Control Owners to develop and manage RCSA to monitor design effectiveness, appropriateness of controls, compliance to regulatory requirements and identify areas for improvement.
• Support operational teams with the formal escalation and management of incidents, departmental procedures, record management and controls testing.

Preferred Qualifications

• Ability to influence or convince stakeholders to achieve outcomes
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively.
• Communicate complex information. ‘Complex’ information could include sensitive information or information that is difficult to communicate because of its content or its audience.