Student MTM Intern

Student MTM Intern

Requirements

• Student pharmacist in any year of Pharmacy school
• Trained through MUSC MTM Center protocols
• Trained through OutcomesMTM protocols

Responsibilities

• Perform medication reviews to identify medication related problems; document MTM claims.
• Collect a complete medication list from the patient (OTCs, herbals, and prescription medications).
• Perform interactive consultations and make recommendations/interventions for members and providers, appropriately document all interventions in EPIC.
• Generate and send prescriber communications; distribute and monitor communications.
• Answer phones and check voicemail messages as needed.
• Provide excellent customer service, responding to customer complaints and questions in an efficient and courteous manner while including the pharmacist in relevant communications.
• Document and record services/activities in appropriate databases/software to ensure compliance.
• Continue seeking higher MTM certification credentials.
• Support the efforts of the clinical team through collaboration with prescribers and targeted beneficiaries in order to ensure appropriate, evidence-based drug selection and resolve medication-related problems.
• Review MTM Opportunities queue regularly to ensure staff respond to all TIPs as well as CMR opportunities.
• Schedule MTM encounters, patient engagement, and case management.
• Schedule follow-up appointments as needed for additional interventions identified during the CMR and set reminders for follow up with patients or prescribers.
• Support basic data analytic activities and tracking of interventions and assist with preparation and documentation of responses to regulatory audits as needed.

Preferred Qualifications

• Higher MTM certification credentials preferred