Supervisor-Direct Sales
| Company | TDS |
|---|---|
| Location | Spokane, WA, USA, Liberty Lake, WA, USA |
| Salary | $71500 – $116200 |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Mid Level |
Requirements
- Associates degree (or higher) -OR- 2+ years professional work experience.
- 2+ years outside sales and/or sales coach experience
- 1+ year supervisory or sales management experience
- Must have and maintain a valid driver’s license and willing and able to travel based on the needs of the business
Responsibilities
- Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise.
- Contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments.
- Write and submit accurate and timely orders that abide by the established sales process.
- Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process.
- Manage customer accounts from the initial sale through installation process. Perform telephone follow-ups on all sales after install to ensure customer satisfaction.
- Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications.
- Meet with local satellite distributors and apartment owners to roll out TDS’ referral program.
- Maintain technical knowledge and interpersonal skills necessary to achieve success in position. Other duties and responsibilities as assigned.
Preferred Qualifications
- Understanding of the telecommunication industry, including products and services.
- Track record of success in residential sales.
- Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone.
- Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions.
- Computer literacy (i.e., Excel, Word, email, Internet).