Product Design Lead – Manager Level
| Company | Capital One |
|---|---|
| Location | McLean, VA, USA, Richmond, VA, USA, New York, NY, USA |
| Salary | $144000 – $197200 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- At least 6 years of experience with UX/UI design
- At least 6 years of experience designing end to end native experiences
- At least 5 years of experience with design and prototyping tools, such as Figma
- At least 4 years of experience working with cross-functional teams and managing partner relationships
Responsibilities
- Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
- Engaging in portfolio prioritization to help set the strategy and product road map for the team
- Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition
- Advocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and user testing
- Championing prioritization of design centered product enhancements grounded in research and analysis
- Working with partners and teams across various geographies
- Embracing and advocating for an experience mindset – this is as important to the work as the results
- Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
- Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
- Driving end-to-end product design by: Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trends, Framing problems, defining insights, and designing new methodologies/practices to serve customer needs, Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes, Planning and facilitating workshops with internal and external stakeholders to align with business needs, Designing within existing — and creating new — standards to enhance design system, Storytelling through business acumen and presenting visual concepts to various stakeholders, Creating end-to-end high fidelity design assets for acceptance, tech development, and delivery to market in partnership with various tech teams, Identifying, sharing, and scaling design patterns and practices across the broader organization, Working with external partners to enable them to deliver high quality experience solutions that live up to the highest standards
Preferred Qualifications
- 8+ years of experience designing for cross channel experiences, especially native applications (for both iOS and Android) as well as web
- Experience working with existing and building new design systems
- Experience building relationships and working with a variety of cross functional business partners to deliver outcomes
- Experience managing a cross-functional team
- Experience working and contributing to an established design system