Senior Infrastructure Engineer

Senior Infrastructure Engineer

Requirements

• Strong communication and leadership abilities, including the capacity to mentor less-experienced engineers, facilitate cross-team collaboration, and serve as a technical thought leader.
• Strong experience and expertise in automating provisioning, configuration management, and KTLO tasks using Ansible and Terraform.
• Strong experience and expertise in deploying Infrastructure as Code (IaC) for VM, container, network, and other components in both on-prem and cloud environments.
• Demonstrated experience in at least one scripting language (e.g., Bash, Python) and familiarity with YAML to develop and maintain automation scripts and playbooks.
• Strong understanding of DevOps tools and practices, including CI/CD pipelines (e.g., Jenkins, Git).
• Experience with DevOps tools other than infrastructure automation, e.g., Docker, Kubernetes, Vagrant, etc.
• Solid environment and configuration management skills; ability to maintain multiple baselines, e.g., Dev, Test, Prod.
• Strong ability to troubleshoot system integration issues.
• 5 years hands-on experience with infrastructure automation (Ansible, Terraform).
• Total work experience of not less than 10 years.

Responsibilities

• Design and implement automation solutions using PowerShell, Ansible, Terraform, Jenkins, Python, or other tools to streamline and optimize operational processes such as provisioning, configuration, patching, backup, recovery, monitoring, and auditing.
• Move the organization towards Infrastructure as Code (IaC) through elimination of existing manual steps / legacy system designs.
• Provide technical leadership, guidance, and mentoring to a team of existing infrastructure engineers that lack significant automation experience.
• Advance the adoption of DevOps principles by implementing CI/CD pipelines and automating infrastructure provisioning using tools like Jenkins, Ansible, or Terraform.
• Plan, coordinate, and execute Windows and Linux infrastructure and automation projects, including scoping, budgeting, scheduling, resourcing, risk management, and stakeholder communication.
• Streamline KTLO processes to reduce manual work.
• Research and evaluate new technologies and solutions to improve the Windows and Linux infrastructure and automation capabilities of the company.
• Diagnose and resolve issues with automation systems promptly and efficiently.
• Integrate automation tools with existing systems, including APIs, databases, and enterprise software, ensuring seamless interoperability.
• Ensure the accuracy, performance, and reliability of automation tools through rigorous testing and debugging processes.
• Design and support automated jobs deployed from ticketing system (Service Now and Jira) for new VM builds and changes to existing builds.
• Streamline and mature the Linux and Windows VM server deployment process currently kicked off from AWX.
• Establish and enforce Windows and Linux infrastructure automation standards, guidelines, and procedures, and conduct regular reviews and audits to ensure compliance.
• Deploy, manage, and maintain virtualization platforms (VMware and Proxmox).
• Escalate and drive issues related to support of virtualization platforms.
• Support and maintain hybrid virtualization and containerized environments, integrating with Kubernetes.
• Administer and fine-tune Linux systems to support virtualized infrastructure and containerized workloads.
• Work with application teams to assist in deploying virtual workloads as needed.
• Engage in service capacity planning, demand forecasting, and system tuning.
• Stay abreast of industry trends and emerging technologies to incorporate best practices and innovative solutions into the automation strategy.
• Develop automated incident response mechanisms, track critical system metrics, and participate in an on-call rotation for high-priority issues.
• Install, configure, and test high availability and disaster recovery solutions.
• Join high severity incident calls and lead troubleshooting efforts for quick recovery.
• Work collaboratively with other IT team members to resolve complex issues and implement improvements.
• Troubleshoot and resolve complex issues related to Windows and Linux infrastructure and automation, and provide root cause analysis and remediation plans.
• Create and maintain comprehensive documentation for tools, scripts, workflows, and processes, ensuring clarity, usability, and accessibility for all stakeholders.
• Support vulnerability management by scanning, automating, and remediating vulnerabilities.
• Improve integration and collaboration with other teams on validating their systems before and after regular monthly patching cycles (unit testing opportunity).
• Participate in additional projects based on changing business needs and priorities.

Preferred Qualifications

• 2 years Linux systems administration.
• 2 years Windows systems administration.
• 3 years hands-on experience managing Kubernetes clusters and other virtualization systems (VMware, Proxmox, Xen, or Hyper-V).
• Knowledge of basic Windows technologies (AD, DNS, etc.).
• Experience incorporating PCI, SOX, SOC 2 controls related to OS hardening.
• Experience working with multiple cloud providers (Azure, GCP, OCI).
• Experience working on Data Center Migration Projects.
• Experience working on Application/Platform Migration Projects.
• Strong understanding of Linux systems and API integration.
• Knowledge of basic Network technology as it relates to virtualization.
• Knowledge of basic Storage technology as it relates to virtualization.
• Experience in ITIL-based service management and agile methodologies.
• Experience with development team management software including JIRA, GitHub, Confluence.
• Strong problem-solving, troubleshooting, and analytical skills, and attention to detail and quality.
• Relevant OS, Cloud, or Automation certifications (Ex: Microsoft MCSA/MCSE AZ-104, Comptia Linux+, Hashicorp Terraform Associate, GCP Cloud Engineer/Architect etc.) preferred but not required.