SAINT LAURENT Senior Client Advisor
| Company | Kering |
|---|---|
| Location | Scottsdale, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
- Strong leadership and management skills, with the ability to motivate and inspire a team
- Have personal taste and passion for the fashion culture, likes to create personalized looks
- Have a natural business mindset and an entrepreneurial spirit
- Open-minded and looking for a company valuing audacity and authenticity
- Strong team centric attitude to achieve common goals
- At ease with using tools and applications; learns fast with new technologies
- Motivation to work in a fast-paced environment, able to multitask & prioritize
- Proactive, enthusiastic, & with a problem-solving attitude
- Excellent written, oral & listening skills, in English and local language
- Embrace change and see it as an opportunity to grow and develop
Responsibilities
- Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets
- Train new client advisors and provide ongoing training and development for existing team members
- Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration
- Provide an outstanding client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
- Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
- Show a transparent and genuine attitude with the client and create a unique connection with them
- Communicate in a professional and authentic way, with clients and colleagues
- Effectively use all the available tools to optimize business opportunities
- Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Upholds and adheres to all company policies and operational procedures
Preferred Qualifications
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No preferred qualifications provided.