Staff User Researcher
Company | Procore Technologies |
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Location | Austin, TX, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior, Expert or higher |
Requirements
- 8+ years leading strategic user research in SaaS B2B.
- Deep expertise in advanced mixed-methods research, including inferential statistics, longitudinal studies, ethnography, and statistical analysis.
- Proven ability to translate complex research into strategic business recommendations that drive measurable impact.
- Demonstrated experience mentoring and guiding research teams, fostering a culture of excellence.
- Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels.
- Strong strategic thinking and problem-solving abilities, with a focus on delivering data-driven solutions.
- Deep understanding of user-centric problem-solving, design thinking, and full-cycle product development.
Responsibilities
- Lead Strategic Research & Impact: Drive complex research, proactively identifying opportunities and influencing product vision through data-driven insights.
- Develop & Manage Research Roadmaps: Create and manage strategic research roadmaps, prioritizing projects based on impact and aligning with cross-functional leadership.
- Mentor & Elevate Research Quality: Mentor junior and mid-level researchers, ensuring consistently high-quality research output and fostering professional growth.
- Architect Advanced Mixed-Methods Strategies: Design and implement innovative research strategies, leveraging advanced techniques including inferential statistics, to address complex user and market challenges.
- Synthesize Strategic Insights & Drive Decisions: Translate complex research findings into compelling, actionable insights for leadership, driving data-informed decisions and influencing product strategy.
- Analyze & Maintain Key UX Metrics: Proactively analyze and maintain key UX metrics, establishing robust tracking systems and providing recommendations for continuous improvement.
- Advocate for User-Centered Design & Research Efficiency: Confidently advocate for user needs and efficient research practices, ensuring they drive KPIs and product success.
Preferred Qualifications
- AEC industry experience is a plus.