Business Operations Mgr Periop Srvcs
Company | The University of Kansas Hospital |
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Location | Lenexa, KS, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s, Master’s |
Experience Level | Senior |
Requirements
- Bachelor Degree Nursing
- 5 or more years of nursing experience
- 2 or more years in a surgical, procedural, or perioperative setting
- Previous supervisory or managerial experience
- Licensed Registered Nurse (LRN) – Multi-State – State Board of Nursing OR Licensed Registered Nurse (LRN) – Single State – State Board of Nursing
Responsibilities
- Supervise and mentor the surgical and procedural scheduling team.
- Develop and implement scheduling policies and procedures.
- Conduct regular team meetings to ensure alignment with departmental goals.
- Provide performance feedback and conduct performance evaluations.
- Ensure training programs are timely and support business objectives.
- Organize and coordinate operational goals for maximum productivity.
- Oversee the scheduling of all procedures, ensuring optimal use of resources.
- Coordinate with clinical staff to schedule procedures promptly.
- Ensure accurate and timely entry of scheduling information.
- Monitor scheduling to minimize cancellations and delays.
- Provide oversight for surgical block management, train, and support key stakeholders.
- Develop and implement patient education programs for procedural scheduling.
- Ensure comprehensive pre-procedure instructions for patients.
- Coordinate with authorization teams to support documentation for prior authorizations.
- Develop strategies to enhance patient access to services.
- Monitor and optimize resource utilization of facilities, equipment, and staff.
- Collaborate with clinical leaders to align scheduling with resource availability.
- Implement practices to maximize operating room and procedural suite utilization.
- Develop and deliver training programs for new scheduling staff.
- Stay updated on best practices and emerging trends in scheduling.
- Foster a culture of continuous learning and professional development.
- Develop policies and procedures for block allocation, resource allocation, utilization, and scheduling.
- Oversee block management, providing training and support to stakeholders.
- Facilitate adoption and maintenance of third-party systems for scheduling and decision support.
- Ensure accurate data collection, analysis, and reporting for scheduling KPIs.
- Collaborate with leadership to evaluate operational impacts of scheduling changes.
- Guide team members on standard processes and participate in continuous quality improvement.
- Oversee daily business operations of the scheduling team.
- Track, monitor, and report team productivity.
- Support a team-centric atmosphere through training, coaching, and mentoring.
- Address opportunities for improvement and service recovery needs.
- Ensure collaboration across units for operational effectiveness.
Preferred Qualifications
- Master’s Degree in Nursing, Healthcare Administration or related field