Practice Manager

Practice Manager

Requirements

• Minimum 2 years of experience in veterinary, healthcare, or business management.
• Strong leadership, organizational, and interpersonal skills.
• Proficiency in financial reporting, scheduling, and HR processes.
• Experience with veterinary practice software is preferred.

Responsibilities

• Provide effective leadership to clinical and administrative staff.
• Promote a positive, collaborative work environment and support team development.
• Manage scheduling, staffing, and performance evaluations.
• Oversee daily operations of the clinic to ensure efficiency and adherence to protocols.
• Monitor and manage financial performance including budgeting, payroll, and expense control.
• Maintain inventory and vendor relationships to support practice needs.
• Ensure a high standard of customer service and client communication.
• Address client concerns professionally and support resolution of issues.
• Promote client education and engagement in pet care.
• Ensure compliance with all veterinary and workplace regulations.
• Maintain a safe, clean, and organized facility for staff, clients, and patients.

Preferred Qualifications

• Management experience is preferred.
• Can influence and hold people accountable to policies and procedures.
• Is confident speaking to partners, veterinarians, support staff, and our clients.
• Strong computer skills.
• Confident writing skills.
• Compassionate toward our clients and their pets.
• Open to flexibility and change.
• Able to support the staff with a work/life balance.