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Lead Dentist
| Company | Tend |
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| Location | Atlanta, GA, USA |
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| Salary | $900 – $950 |
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| Type | Full-Time |
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| Degrees | MD |
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| Experience Level | Senior |
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Requirements
- Minimum of 6 years of experience in practice, post-graduate is preferred
- DDS, DMD degree is required
- CPR/BLS Certification is required
- Current License to practice dentistry in state where employed
Responsibilities
- Hire and train the right clinical team
- Clinical Mentorship of all clinical personnel in the studio (guidance on diagnosis, treatment planning, treatment delivery, and patient experience)
- Clinical Coaching of all clinical personnel in studio (correction of hard and soft skills, performance improvement) with appropriate documentation
- Complete Performance Reviews of general dentists in studio on a monthly or quarterly basis, creating Action Plans as needed
- Responsible for interviewing and onboarding clinical personnel in conjunction with the Studio Manager, Clinical/ Operations and People teams
- Assume role of Clinical Lead in onboarding of new hires
- Initiate Quality Assurance Review for new hires
- Maintain quality outcomes of care for clinical teams in studio
- Review monthly REDOs with Studio Manager, analyze trends
- Partner with the Lead Hygienist and Lead Dental Assistant in mentorship and coaching of hygienists and dental assistants, respectively
- Partner with SM on escalated members (detractors, Clinical Escalation Workflow) to review case, de-escalate member, and to provide feedback to provider
- Make determinations on refunds and other matters related to member escalations
- Partner with SM to lead pre-shift huddles, focus on opportunities for improving clinical workflow and member experience
- Partner with the Studio Manager on non-clinical functional areas of Clinical/Operations, Finance, People Support, and Revenue Cycle Management (RCM) to optimize performance of your practice
- Partner with the Studio Manager to optimize schedules of all providers in the studio, with the goals of improving member access to care, outcomes of care, and achieving studio performance goals
- Partner with the Studio Manager to obtain coverage for provider shifts
- Assume ownership of clinical outcomes for studio, including taking over difficult cases and coordinating outreach to escalated members
- Partner with SM, Lead RDH, and Lead DA to foster a positive working environment
- Identify clinical team members with leadership potential
- Attend leadership development meetings
- Attend calls with clinical leaders, as needed, and cascade necessary information to studio teams.
Preferred Qualifications
- Proven experience mentoring, teaching, leading a group of clinical providers to create outstanding patient care and service
- Leadership skills that value collaboration and an inclusive work environment
- Desire to work in an entrepreneurial environment that values high energy and creative problem solving
- Proven ability to manage complex patient and team member conversations by involving the appropriate cross functional support and assistance
- High level of integrity and dependability with a strong sense of urgency and results-orientation
