Sr Coordinator

Sr Coordinator

Requirements

• Associate degree preferred, or a combination of education and work experience.
• 3-5 years of office or event support experience.
• Excellent written, verbal, listening and presentation skills.
• Highly efficient in the utilization of Microsoft Office Products (Excel, Word, PowerPoint, etc.) and the ability to learn proprietary systems.
• Strong problem-solving skill.
• Ability to adapt to changing circumstances and priorities in a focused and timely manner.
• Ability to interpret and implement policies and procedures.

Responsibilities

• Perform support related tasks and activities that align with the revenue growth strategies of the market they serve.
• Serve as a support staff point of contact for the Field Operations Regional Support Services Manager assigned to cover that region.
• Lead and support assigned special projects within the market/region.
• Provide support when needed for priority region/market boards/high profile committees.
• May assist with overseeing the distribution of support work/work requests and ensure timely/reasonable completion of tasks by support team members.
• Serves as content expert for a special area of support services work.
• Assist market hiring managers and Field Ops liaison with onboarding and training new revenue support staff as needed.
• Builds strong partnerships with market staff to ensure consistent communication, collaboration and integration with the team.
• Coordinates operations and supports logistics in order to execute successful events or fundraising activities.
• Proactively uses partnership agreement and timelines to assign ownership for successful planning and execution of the market’s revenue opportunities.
• Implements and manages organizational reminder system to ensure execution of tasks and activities according to strategic timelines.
• Supports market staff with day-to-day customer relationship management and stewardship efforts (i.e. vendors, participants and volunteers).
• Assists with volunteer recruitment and management.
• Inputs and maintains information in appropriate ACS platforms.
• Generates reports to support market revenue such as market research prospects and constituent engagement.
• Identifies needs – issues and implements solutions to address them.
• Provides high level customer service to internal and external customers and partners.
• Participates in regional or GHQ workgroups and on project teams as needed.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the ACS values, goals, and cultural beliefs.
• Customizes and develops ACS branded materials and/or event collateral.
• Assists with financial tasks including processing donations, coding, managing payment processes, and tracking expenses in accordance with ACS policies and procedures.
• Responsible for inventory management including ordering supplies to support the market.
• Provides general office or business operation support including point of contact for facility/building management and legal/real-estate department.
• Other support functions as assigned.

Preferred Qualifications

No preferred qualifications provided.