Skip to contentCustomer Service Representative
| Company | CVS Health |
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| Location | Texas, USA |
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| Salary | $17 – $31.3 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- Must live and work MST or PST Time Zone
- 1+ years of Customer Service experience
- Basic computer, typing and telephony skills or equivalent military experience.
- Demonstrated ability to be empathetic and compassionate
- Ability to apply patience
- Adaptability
Responsibilities
- Educates plan benefits, answers questions and resolves issues based on incoming telephone member contacts
- Utilizes compliant documentation standards
- Provides empathetic and member centric service
- Exceeding our member’s expectations is our standard
- Ensure that every member is shown respect, kindness and all questions are thoroughly answered/resolved
Preferred Qualifications
- Customer Service experiences in a healthcare environment
- Microsoft Office Suite Experience
