Senior Manager – BT Change Enablement

Senior Manager – BT Change Enablement

Requirements

• 8+ years of experience in communications within enterprise software/technology sector or partner communications.
• 5+ years of experience in simplifying complex technology communications for broader understanding.
• 5+ years of experience in leadership and team management.
• 10+ years of experience in communications within enterprise software/technology sector or partner communications (for Senior Manager).
• 8+ years of experience in simplifying complex technology communications for broader understanding (for Senior Manager).
• 8+ years of experience in leadership and team management (for Senior Manager).

Responsibilities

• Manage a team of enablement resource leads across the strategic operations for Business Technology and continue to develop their skills.
• Prioritize initiatives and tasks for the team, while providing assistance as needed.
• Partner closely with key stakeholders and the Employee & Executive Communications Team counterparts to develop proactive and reactive communications to Workmates on meaningful and relevant updates, including news-related items.
• Develop the voice of the Business Technology organization and work across Workday to improve the understanding and key objectives of the organization.
• Create plans for key projects to enable the function, strategic partnerships and day-to-day operations across various sites.
• Collaborate and advise other team members on how to inform and engage their functions within Business Technology.
• Create templates, implement guidelines, and best practices for announcements, newsletters, and presentations for internal operational reviews, stakeholder updates and functional specific information sharing.
• Communicate program and process changes to Senior Leadership to ensure buy-in and provide consistency across teams.
• Leads change management & enablement communication with a structured methodology / process.
• Devises core themes, messages, and methods to advance change.
• Serve as a change champion by inspiring project leaders and stakeholders to be change enthusiasts.
• Apply structured change methodologies that integrate with project and program management to create strategies that support adoption of the changes required by a project or initiative.
• Defines success metrics and measures performance against these.
• Oversee a team of communication leads, assigning tasks and projects based on priority while supporting their professional development.
• Collaborate with stakeholders to create and deliver timely internal communications, using various channels like email, Slack, presentations and intranet updates to keep Workmates informed.
• Lead the development and implementation of communication strategies for key Business Technology projects.
• Create and maintain a consistent voice for the Business Technology organization, ensuring its key objectives are understood across Workday.
• Partner with other teams to align communication efforts and provide guidance on effective storytelling.
• Establish standardized templates, guidelines and best practices for communications within the Business Technology organization.
• Proactively seek opportunities to foster collaboration and communication between the Business Technology team and Workmates.
• Lead change management and communication efforts by defining key messages, strategies and success metrics while championing change adoption across the organization.
• Ensure senior leadership alignment on program and process changes through clear and consistent communication.

Preferred Qualifications

• Strong organizational skills and a proven capability to manage everything from strategy to details as well as comfortable multitasking and prioritizing different requests.
• Excellent critical thinking, writing, communication, problem-solving, technical, and analytical skills. Knowledge of different communication channels and strategy.
• Understanding and knowledge of multiple communication channels.
• Track record of presenting to senior executives; establishing trusted and positive relationships.
• Internal communications experience is a plus.