Assistant Box Office Manager
| Company | ASM Global |
|---|---|
| Location | Wichita, KS, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Minimum 2 years Box Office Experience (preferred)
- High School diploma or GED/ bachelor’s degree in business, Management, or Marketing (preferred)
- Supervisory experience (preferred)
- Strong computer skills and excellent oral and written communication, interpersonal and organizational skills required
- Experience cash handling and security procedures
- Ability to speak read and write in English
Responsibilities
- Supervise part-time, tenant, contractual computing, box office and phone team members
- Prepare cash banks and daily inventory of all tickets distributed
- Oversee marketing efforts for Select-A-Seat
- Coordinate all ticket event information and ticket operations for tenant team events
- Coordinate and inform ticket sellers and phone operators of all events on Select-A-Seat
- Develop training programs that ensure all team members are proficient in operating and maintaining computer, ticketing, and phone systems
- Develop, implement, document, and maintain effective ticketing maintenance policies, procedures, and programs
- Attend weekly staff meetings
- Work extended and/or irregular hours including nights, weekends, and holidays, as needed
- Assists or sells tickets as needed
- Efficiently and courteously answers questions concerning prices, seating, and events
- Maintain proper staffing numbers for both daytime and event scheduling
- Monitor and respond to inquiries received in the Select-A-Seat customer service email
- Provide weekly sales updates to ASM Global Corporate team
- Complete all ticket donation requests
- Position requires the ability to work at all local ASM Global venues
Preferred Qualifications
- Supervisory experience (preferred)
- High School diploma or GED/ bachelor’s degree in business, Management, or Marketing (preferred)