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Client Administrator IV – Private Debt & CLO
| Company | Wilmington Trust |
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| Location | Baltimore, MD, USA |
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| Salary | $66979.45 – $111632.42 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Bachelor’s degree and a minimum of 4 years’ relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ relevant work experience with direct client contact
- Strong focus on customer service and satisfaction
- Excellent verbal and written communications skills
Responsibilities
- Continuous reassessment and evaluation of processes
- Supporting the Relationship Manager with oversight of client relationships
- Performing daily cash application and position reconciliation
- Performing daily and monthly tie-outs of underlying loan characteristics
- Liaising with auditors, underwriters, CLO managers, private debt managers, and other parties involved
- Assisting with global asset set up and maintenance
- Performing trade and wire processing for daily trading activity
- Strategize, recommend, and implement innovative ideas for improved daily workflows
- Exposure across entire lifecycle of servicing loan clients including account setup, KYC procedures, global asset setup & maintenance, notice processing, warehouse reporting, CLO / Compliance Reporting & waterfall payments
- Understanding and adhering to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite
- Identifying risk-related issues needing escalation to management
- Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
- Completing other related duties as assigned
Preferred Qualifications
- Bachelors Degree in Finance, Business, Economics or Accounting
- Highly Proficient in Microsoft Office, SQL
- Exceptional organizational skills with an attention to detail
- Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills
- Demonstrated ability to work as part of a team, as well as contribute on an individual basis
- Familiarity with various loan products – Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, Business Development Companies
- Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider or CLO Manager
- System / Application experience – Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, LoanIQ
