Technicien - Service Technician

Technicien – Service Technician

2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
Red Seal 310S
Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
Customer facing experience exhibiting excellent written and verbal communication skills
Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
EPA 609 Certification
Willingness to complete Lucid provided CPR training post hire
Valid driver license with no suspensions within the past year

Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
Follow correct repair order documentation procedures, i.e. The Three C’s
Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
Ability to demonstrate and teach learned technical skills/knowledge with others
Demonstrate attention to detail and passion for creating positive client experiences
Ability to work remotely and support mobile service team as needed
Other duties as assigned