Interpreter – Non-English
Company | Arkansas Children’s |
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Location | Little Rock, AR, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Entry Level/New Grad |
Requirements
- Bachelor’s degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.
- Interpreter Skills Assessment – Arkansas Children’s
Responsibilities
- Provides timely and accurate interpretation and translation to AC patients and families.
- Proficiently interprets information without adding in opinions, bias or advice.
- Demonstrates proficiency in writing as evidenced by quality translation of patient specific materials as well as educational pamphlets and materials.
- In the course of interpreting, educates staff regarding cultural issues that may be barriers to care.
- Takes responsibility for confirming that the language request has been completed and the patient or staff received the assistance as requested.
- Demonstrates working knowledge of how to access other foreign language and hearing impaired assistance. Demonstrates working knowledge of ADA rules regarding provision of hearing impaired translator services.
- Reports any patient concerns or identified social issues discovered during interpretation and does not try to address it themselves.
- Follows up with patient or family to see if concerns have been addressed or resolved.
- Educates staff as to appropriate utilization of interpreters and job responsibilities.
- Communicates with other interpreters about interpretation needs for the shift and is able to problem solve with the team through barriers in scheduling.
- Assists with three-way interpreting needs and written translation requests.
- Enters daily list of patients seen and services provided into the departmental activity log/database.
- Makes rounds of foreign speaking hospitalized or clinic patients and offers assistance.
- Perform other duties as assigned.
Preferred Qualifications
- Interpreter – Related 1 year in Health Care or Medical Interpreting experience
- Certified Medical Interpreter (CMI) – CCHI – Certification Commission for Healthcare Interpreters
- Certified Medical Interpreter (CMI) – NBCMI – The National Board of Certification for Medical Interpreters