Sr. Manager Application Development – Operations
| Company | National Information Solutions Cooperative (NISC) |
|---|---|
| Location | Bismarck, ND, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- 5+ years of leadership or supervisory experience within software development or a related technical discipline.
- Demonstrated ability to lead technical teams, manage cross-functional boundaries, and build high-performing organizations.
- Proven success in coaching others using performance data and metrics.
- Familiarity with modern software frameworks, particularly those related to AI, UI development, and service dependency management.
- Ability to drive strategic outcomes while managing the details of execution.
- Strong emotional intelligence, empathy, and self-awareness.
- Experience leading teams through organizational or technological change.
- Commitment to continuous learning and development—for self and team.
- Ability to travel as needed to meet position goals.
Responsibilities
- Lead multiple E&O applications and framework teams focused on core enablement services.
- Oversee both internal AI frameworks that enhance NISC’s software development lifecycle (e.g., coding, review, and testing) and external AI frameworks designed to accelerate the development of Member-facing solutions.
- Drive innovation by evolving shared frameworks—including AI, and UI —to accelerate software delivery and consistency across NISC’s product portfolio.
- Develop, translate, and execute long-term operational plans in alignment with strategic initiatives.
- Partner with Product Management, Member Engagement, and Support to ensure that solutions not only meet technical objectives but also deliver measurable value to our Members.
- Establish and maintain a culture of high performance by defining clear metrics for team and individual productivity. Regularly review progress and engage in direct, ongoing coaching to ensure goals are met and performance gaps are addressed swiftly.
- Select, coach, and develop leaders, ensuring they build strong, engaged, and capable teams.
- Exercise independent decision-making over team structure, resource planning, technology direction, and performance management, while collaborating with executive and peer leaders for broader architectural or strategic priorities.
- Influence and align with peer leaders across Architecture, Infrastructure, Product, and QA to ensure a cohesive, scalable technology ecosystem.
- Ensure all development work reflects NISC’s cooperative mission by delivering scalable, Member-focused solutions that enhance the operations of electric and broadband providers across North America.
- Foster a team culture that reflects NISC’s Statement of Shared Values, promoting collaboration, accountability, and service-minded innovation.
- Manage departmental budgets and resource allocations.
- Champion change management efforts that help teams adapt and thrive in a fast-paced environment.
- Serve as a subject matter expert and resource in the functional and technical areas of responsibility.
- Other duties as assigned.
Preferred Qualifications
- Bachelor’s degree in a business or technology-related field, or equivalent experience.