Associate Director – Development – Event Team

Associate Director – Development – Event Team

Requirements

• Bachelor’s degree in related field and/or equivalent combination of education and experience.
• Five year related experience preferred, working within a multi-million dollar organization a plus.
• Past staff management experience preferred.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Able to work successfully in a diverse team environment.
• Ability to recruit, train and motivate community-based volunteers.
• Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.
• Proven relationship building, persuasion and influence skills.
• Strong customer service orientation, with extensive experience in effectively addressing and resolving issues.
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.
• Outcome driven; strong project management ability.
• Able to work through others to accomplish goals.
• Strong market, community and constituent perspective.
• Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
• Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
• Proficient in computer-based information systems.

Responsibilities

• Manages, coaches, develops, and trains a team of development staff, each responsible for substantial account and revenue portfolios.
• Accountable for the team’s achievement of significant revenue targets for a portfolio of priority relationships, account management, fundraising activities and events.
• Ensures team engages, recruits, stewards, trains and manages relationships with volunteers and customers to successfully execute fundraising plans and achieve revenue goals.
• Serves on the Market Leadership Team and contributes to building the strategy.
• Manages team to successful volunteer and customer retention, recognition, and pipeline development, with a focus on high impact relationships and key volunteer leadership roles.
• Leads the development of relationships and engagement of target partners, organizations, corporations, and individuals.
• Ensures the implementation of best practices for revenue growth, adjusting to customer experience survey results and feedback; drives and encourages creativity and innovation resulting in new revenue opportunities.
• Monitors financial expenditures and progress to budget and takes appropriate measures to meet top and bottom-line goals ensuring a high return on investment.
• Ensures team engages the community to create relevant, best in class experiences for priority constituents including participants, teams, sponsors, cancer survivors and caregivers; ensures event and activity details are expertly executed.
• Actively collaborates with all development team members, Marketing, Cancer Control, and ACS CAN staff to maximize success; leverages opportunities to expand engagement of constituents through the collaborative account planning.
• Ensures compliance with ACS policies, including employment, risk management, event and cash handling, data management, and financial controls.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the cultural beliefs and values of the Society.

Preferred Qualifications

• Five year related experience preferred, working within a multi-million dollar organization a plus.
• Past staff management experience preferred.