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Supervisor – Clinic Ops – Family Medicine
| Company | Advocate Health Care |
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| Location | Greendale, WI, USA |
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| Salary | $34.9 – $52.35 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s Degree (or equivalent knowledge) in Health Care Administration or related field
- Typically requires 3 years of experience in a similar medical practice setting which should include a thorough knowledge of physician billing, accounting and general medical office procedures
- Basic knowledge of medical procedures normally associated with a clinic setting
- Demonstrated leadership skills including problem solving, decision making, prioritization, team building, customer service, and conflict resolution
- Excellent interpersonal, communication, and organizational skills
- Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public
- Intermediate computer skills including experience in using computer applications in a medical practice setting
Responsibilities
- Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity
- Continuously monitors the functioning of the medical group and revises operational procedures as necessary
- Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas
- Establishes effective policies and procedures for each area, updating as necessary
- Schedules non-physician staff ensuring that staff is appropriately deployed among offices
- Functions as a liaison between non-physician staff and physicians to ensure effective service for patients
- Establishes and maintains effective working relationships with group physicians
- Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis
- Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale
- Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations
Preferred Qualifications
No preferred qualifications provided.
