Spa Desk Agent
| Company | Montage International |
|---|---|
| Location | Bozeman, MT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- High school or equivalent education required
- Minimum 2 -3 years of customer service experience in a hotel or Spa environment
- Working knowledge of spa services and products
- Possess basic math skills and have the ability to accurately handle billing
- Ability to communicate clearly and speak, read, write and understand English eloquently
- Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
Responsibilities
- Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa.
- Provide services to guests in a timely, courteous and proficient manner.
- Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa.
Preferred Qualifications
- Prior front desk experience
- Luxury hotel experience strongly preferred
- Bachelor’s Degree