Chief Operating Officer

Chief Operating Officer

Requirements

• Bachelor’s degree in business administration, engineering, or related field; MBA or advanced degree preferred.
• Proven experience managing 5+ direct reports in executive leadership roles within the HVAC industry or closely related field.
• Strong business acumen with a track record of driving operational excellence and financial performance.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to translate vision into action and lead change initiatives.
• Demonstrated leadership capabilities, including team building, coaching, and decision-making.
• Proficiency in utilizing the company’s ERP system, ensuring a deep understanding of its functionalities and leveraging it effectively to support operational processes and decision-making.
• Naturally in sync with our company’s values and culture, embodying the essence of our unique way of working where teamwork, innovation, and accountability are at the core.
• Knowledge of industry trends, technologies, and best practices.
• Ability to travel on a regular basis to various branch locations up to 5-7 days per month with possibility of more as organic and acquired growth occur.

Responsibilities

• Collaborate with the President and executive team to develop and implement strategic plans and initiatives aligned with the company’s goals and objectives.
• Provide leadership and guidance to general managers at each location to ensure consistent execution of strategic priorities and operational excellence.
• Oversee the day-to-day operations of the company, including project management, service delivery, and resource allocation.
• Implement efficient operational processes and systems to optimize productivity, reduce costs, and maximize profitability without sacrificing safety or quality.
• Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and drive continuous performance enhancements.
• Work closely with the executive team to develop and manage budgets, forecasts, and financial plans in alignment with strategic objectives.
• Identify opportunities for revenue growth, cost savings, and operational efficiencies to drive bottom-line results.
• Develop and implement strategies to optimize capital allocation, including evaluating opportunities for organic growth and acquisitions.
• Foster a culture of collaboration, accountability, and continuous improvement across all levels of the organization.
• Provide leadership and mentorship to general managers and operational teams, promoting professional development and talent retention.
• Facilitate effective communication and collaboration between departments and branches to achieve common goals.
• Champion a customer-centric approach to service delivery, ensuring that client needs are met with the highest level of quality and professionalism.
• Establish and maintain strong client relationships, seeking feedback and addressing concerns to enhance customer satisfaction and loyalty.
• Identify potential risks and develop strategies to mitigate them, ensuring compliance with industry regulations and safety standards.
• Implement robust quality control measures to maintain the company’s reputation for excellence and reliability.

Preferred Qualifications

• MBA or advanced degree preferred.