Human Resources Assistant Manager

Human Resources Assistant Manager

Requirements

• At least 2 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• College coursework in a related field is helpful.
• Familiarity with and knowledge of employment laws and ensuring that the property complies.
• Must be proficient in Windows Operating Systems.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must routinely meet deadlines.
• Must be able to multitask.
• Must effectively handle workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.

Responsibilities

• Approach all encounters with guests and Associates in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling, which will vary according to the hotel’s needs.
• Maintain high standards of personal appearance and grooming, including compliance with Avion Hospitality’s dress code and wearing a name tag when working (per brand standards).
• Comply with and ensure adherence to Avion Hospitality’s standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Direct and supervise Human Resources staff.
• Maintain thorough and current knowledge of all Human Resources/Associate regulations and laws and ensure that the property complies.
• Responsible for all aspects related to the hiring of associates, including job postings, recruitment, interviews, screenings, and reference checking.
• Develop and monitor recruitment resources, including job fair participation, community networking, etc.
• Recommend and/or process all Associate transitions, i.e., new hire, transfer, promotion, etc. Assist in creating a positive team-oriented environment which focuses on the guest, through Associate development and motivation.
• Communicate new policies, information, and directives to all Associates.
• Instruct staff in the interpretation of HR policies and procedures.
• Ensure staff compliance with HR policies and procedures.
• Assist with Associate benefits programs.
• Maintain an open-door policy.
• Monitor and analyze turnover statistics.
• Update and submit required reports in a timely manner.
• Establish and maintain a safety incentive program.
• Practice positive Associate relations, including coaching, counseling, and discipline.
• Participate in orientation programs and oversee new hire onboarding.
• Ensure managers are using coaching, counseling, and discipline to address issues/concerns.
• Condense and expedite paperwork, develop internal communications, and improve record-keeping.
• Manage resume and application files.
• Participate in hotel culture initiatives and recognition/engagement programs and events.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.

Preferred Qualifications

• College coursework in a related field is helpful.