Patient Access Coordinator

Patient Access Coordinator

Requirements

• High school diploma or equivalent

Responsibilities

• Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.
• Directs patients, answers the phone, and handles inquiries.
• Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.
• Demonstrates skill with all applicable access software systems.
• Establishes patient portion due estimates and performs point of service collections activities.
• Pre-registers patients and has meaningful discussions of benefits with patients.
• Exhibits excellent customer service skills with patients, fellow employees, physicians and office staff.
• Completes required continuous training and education, including department specific requirements.
• Maintains all patients visit information within the system, updating as requested.
• Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services.

Preferred Qualifications

• Registration Experience Preferred