Director – Software Development
| Company | PTC |
|---|---|
| Location | San Diego, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Minimum Education requirement: Bachelor’s degree in Computer Science or equivalent
- Minimum Prior Experience requirement: 10 years professional software development
- Strong background in software development with product & project management, software product quality assurance
- US citizenship or Greencard required due to work with federal customers
Responsibilities
- Serve as the manager for a team of 6 technical resources
- Perform all regular PTC manager functions for this technical team
- Act as ‘hybrid’ technical resources doing product development work as well as being equipped and trained to do customer support tasks as required
- Create Product Roadmaps
- Preparation and management of electronic product delivery packages
- Administration of the customer-accessible download server used for delivery of releases and updates for these product lines to customers
- Work with PTC Pricing & Packaging to implement new product part numbers
- Establish product roadmaps for the product lines
- Manage partner status & licenses with Wind River, Lynx Software Technologies
- Renew any third-party licensing involved with the PTC product lines being managed
- Maintain and extend the license key generation site/server in San Diego data centers for all products
- Work with CPG Marketing Specialist to create product release announcements and other promotional materials
- Assist with staffing marketing events for the CPG Developer Tools products
- Ensure that customer issues are responded to and resolved in a timely manner
- Establish customer support procedures for the CPG Developer Tools product lines
- Monitor status of incoming support requests, create and assign cases as required
- Work with technical team to identify causes to customer technical issues with our products
- Assist CPG Developer Tools sales representatives as required
- Assist sales team as required on active sales opportunities
- Attend and present as needed at industry events
- Manage product development activities for the products
- Train staff on development processes and procedures & product internals
- Implement some subset of the ObjectAda corrections & enhancements
- Build/test/release ObjectAda product releases; produce Release Notes documents
- Manage staff member to do day-to-day operations and maintenance of the CPG Developer Tools product data center in San Diego
- Serve as the point of contact for local property management for the PTC facility in San Diego
- Monitor status of the data center servers, troubleshoot and repair problems with these servers
Preferred Qualifications
- Windows and Linux programming experience
- Programming experience using C (required) and C++
- Knowledge of compilers and their architecture
- Familiarity with the Ada language and Ada compilation issues
- Experience with programming in Ada and use of Ada compiler products
- Embedded system programming experience (VxWorks, or LynxOS)
- Experience with X11/Motif GUI implementation and usage
- Windows, Linux, Solaris system administration and usage experience