AV Events Engineer

7+ years of experience supporting and running internal AV events in fast-paced tech environments.
Expertise with enterprise AV systems and production technology (e.g., QSC, Yamaha, Vizrt, Ross, Barco, Blackmagic).
Deep familiarity with AV-over-IP technologies like QSC Q-LAN, Dante, NDI, and Crestron NVX.
Hands-on experience with video conferencing tools (Zoom, Google Meet, Microsoft Teams, Webex) and how they integrate with enterprise AV setups.
The ability to calmly troubleshoot under pressure—before, during, and after events.
Experience managing AV requests and support through ticketing systems with SLA tracking.
A strong understanding of enterprise networking concepts as they relate to AV systems.
A high bar for quality, strong documentation habits, and a passion for creating a reliable, delightful AV experience.

Be the subject matter expert for our global ITAV event support program and event space technologies.
Own AV event planning end-to-end—from design and coordination through on-the-ground execution.
Operate, program, and configure event AV systems (e.g., Yamaha, Vizrt, Panasonic, Ross, Analogway, Reidel, Clearcom).
Serve in key AV roles during events (Technical Director, Video/Audio Engineer, Graphics, QA).
Support events ranging from executive offsites to all-hands meetings and multi-office productions.
Build and maintain scalable ITAV event processes in partnership with our workplace and events teams.
Troubleshoot AV issues, manage escalations, and proactively maintain reliability across environments.
Travel as needed to support AV setup and operations at other OpenAI locations.
Mentor junior teammates and document processes to scale knowledge across the team.
Provide feedback to AV Engineering to continuously improve our AV infrastructure.

No preferred qualifications provided.