Technical Migration Specialist
| Company | Keeper Security |
|---|---|
| Location | El Dorado Hills, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- 5+ years in a technical, customer-facing role (Technical Support Engineer, Implementation Engineer, Systems Engineer, etc.)
- 3+ years of hands-on experience supporting, implementing, or migrating Endpoint Privilege Management (EPM) solutions
- Experience working with CyberArk Endpoint Privilege Manager or similar platforms (e.g., BeyondTrust Privilege Management for Windows/Mac, Thycotic Privilege Manager)
- Strong troubleshooting skills for endpoint agent deployment, policy enforcement, and privilege management workflows
- Proficient scripting skills with PowerShell and Python for workflow automation and agent configuration
- Deep understanding of Windows and macOS operating systems, especially around local privilege management and application control
- Strong verbal and written communication skills; able to translate complex technical issues into understandable solutions
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
- Willingness to travel up to 10%
Responsibilities
- Lead the end-to-end migration process from legacy Endpoint Privilege Management solutions to Keeper Security
- Collaborate with enterprise customers to assess current endpoint security deployments, configuration policies, and migration readiness
- Architect and implement Keeper solutions that meet customer endpoint security, least privilege, and application control needs
- Conduct technical workshops, demos, and planning sessions with client stakeholders
- Automate migration and deployment workflows using PowerShell, Python, and Keeper APIs
- Troubleshoot agent deployment issues, policy failures, and application control configurations across Windows and macOS endpoints
- Provide L2/L3 technical assistance to customers during onboarding and post-migration phases
- Maintain accurate records of customer interactions, technical issues, and progress updates in Salesforce
- Collaborate internally with product, support, and engineering teams to enhance migration processes and tooling
Preferred Qualifications
- Familiarity with broader PAM concepts and competing solutions (CyberArk Core PAS, BeyondTrust, Thycotic, etc.)
- Experience working in SaaS or cloud-native environments
- Background in endpoint security hardening, antivirus/EDR deployments, or managed security services
- Industry-recognized security certifications (e.g., CompTIA Security+, CISSP, CISM)