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Mobile Device Administrator

Mobile Device Administrator

CompanyMetroStar
LocationArlington, VA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • An active Secret security clearance with ability to obtain a Top Secret
  • A bachelor’s degree
  • 3 years of experience with mobile devices, including laptops and tablets
  • 2 years of experience in a customer facing and fast paced environment
  • Knowledge/experience in troubleshoot IT issues, providing end user support, asset management, and securing mobile devices
  • An understanding of managing tickets, communicating via email, and proficiency using MS Excel
  • Strong attention to detail, process improvement, and accountability

Responsibilities

  • You’ll work with team members to complete annual inventory and mobile device deployment
  • You’ll also provide troubleshooting and log in support to end users
  • You’ll provide day-to-day support of laptops, tablets, and other mobile devices
  • You’ll update reports and documentation
  • You’ll integrate lessons learned to processes and procedures

Preferred Qualifications

    No preferred qualifications provided.