Maintenance Service Technician

Maintenance Service Technician

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Basic Mechanical aptitude/ability.
• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Medium proficiency required in the use of electronic technology – Tablets / Smart Phone / Laptop.
• Must have Valid driver’s license for the state in which you live and work. Good driving record – ability to pass the MVR review.

Responsibilities

• Utilize company technology platform to document all work performed on equipment, including labor and parts.
• Accurately maintain, report and store parts inventory.
• Files expense reports.
• Complete and organize tech stock replenishment into company vehicle.
• Proactively communicate with business partners and leaders regarding customer needs, parts and servicing of equipment to provide excellent customer service.
• Effectively communicate with customers regarding service requested and provided.
• Complete all required training.
• Perform all work and assignments in accordance with proper safety practices.
• Adhere to all THD and Safety rules and regulations.
• Use sound judgment to address and eliminate safety related issues.
• Comply with company safety, driving and vehicle standards.
• Complete pre and post vehicle inspections.
• Complete light industrial equipment repairs and preventive maintenance on equipment found in big box retailers.
• Respond to on-site preventative maintenance service calls.
• Conduct day to day maintenance and repairs independently while adhering to required safety standards.
• Conduct preventive maintenance, light repairs, light electrical and general carpentry.
• Perform general preventive maintenance tasks including but limited to inspections / greasing / operation checks / etc. and replacement of minor parts such as wheels / ladder / safety locks / etc.
• Troubleshoot and problem solve minor equipment issues.
• Travel between store location as needed.
• Some travel may require an overnight stay.
• Perform other responsibilities and duties as required.

Preferred Qualifications

• Working knowledge of Microsoft Office Suite
• Excellent written and verbal communication skills
• 2 years relevant work experience such as but limited to general building maintenance.
• Basic electrical experience.
• Ability to read and understand schematics and parts list.
• EPA 608 Certified is a plus.