Managing Director – Digital Forensics and Incident Response

Managing Director – Digital Forensics and Incident Response

Requirements

• Demonstrated prior experience and success in designing and leading a global scale incident response program, including organizational structures, processes and technical capabilities.
• Experience in managing, leading and motivating consultants at all levels.
• Experience as a senior-level team leader having established a security vision, strategy, and program, while anticipating future security and incident response challenges, including overseeing other director, senior, and mid-level analyst/consultant teams.
• Ability to travel as needed to meet business demands.
• Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level.
• Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance.
• Technical proficiency in a wide range of cybersecurity services, including digital forensics, incident response, post-incident remediation and threat eradication, among others.
• Client services mindset and top-notch client management skills.
• Experienced-based understanding of clients’ needs and desired outcomes in incident response investigations and post-incident recovery.
• Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces.
• Operates with a hands-on approach to service delivery with a bias towards collaboration and teamwork.
• Must be results-driven and strategic.

Responsibilities

• Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 Incident Response (IR) practice.
• Lead the IR practice by managing goals and milestones to achieve quarterly, annual and long term objectives.
• Drive innovation in Unit 42’s reactive offerings, by leading the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products.
• Advance the maturation of our existing IR services.
• Ensure the consistency and quality of our services and highest level of customer service.
• Integrate threat intelligence into our services by deepening the feedback loop with Unit 42 Threat Intelligence team and telemetry.
• Partner with cross-functional teams to scale and mature the Unit 42 Retainer offering.
• Recruit and onboard world class IR talent to support our growth goals.
• Support the professional growth and development of our consultants through training and technical enablement.
• Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence.
• Forecast revenue, utilization, and product pull through and develop a budget for the IR practice, in collaboration with senior leadership.
• Manage the practice to achieve quarterly and annual revenue targets.
• Manage the productivity of the IR consulting team through attainment of utilization targets.
• Identify and execute strategies for service development, enablement, and process that result in the pull through of Palo Alto Networks products.
• Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s capabilities and provide on-demand expertise for client needs.
• Amplify Unit 42’s presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure.
• Create an operating rhythm and manage the consulting team to ensure attainment of consulting goals and milestones.
• Provide hands-on, expert-level incident response services to clients and deliver findings to CxO and/or Board of Directors.

Preferred Qualifications

• Cybersecurity industry certifications such as CISSP and/or CISM are a plus.
• Bachelor’s Degree; an advanced degree such as MS, MBA, or Juris Doctorate (JD) is a plus.