Security Operations Coordinator

Knowledge of applicable policies, procedures, rules, regulations, federal, state and local laws and ordinances, or ability to obtain such knowledge within first 90 days of employment.
Computer skills, including proficiency with Outlook and Word at time of hire, and the ability to learn other software, such as ARMS, as the need arises.
Ability to verbally communicate clearly and effectively with diverse populations.
Ability to deal courteously and firmly with the traveling public, tenants, co-workers and others.
Ability to represent the airport in a professional, positive manner and provide exceptional customer service to the traveling public, tenants, co-workers and others.
Ability to establish and maintain effective working relationships with other agencies, tenants, employees and the public.
Ability to recognize potential threats, and respond quickly and calmly under emergency situations.
Ability to act without direct supervision using independent judgment and discretion in emergency situations in accordance with departmental policies, procedures, rules, regulations, laws, and ordinances.
High School diploma or equivalent and 3 year(s) of relevant experience; or 2 Year College Degree and 1 year of relevant experience.

Respond to security door and access point alarms in accordance with the Airport Security Program (ASP).
Respond to medical calls, other emergencies and requests for public assistance. Respond to incidents within the airport property as required by airport incident management protocols. Coordinate with members of other agencies as required.
Patrol by foot and vehicle designated areas and perimeter to maintain a safe atmosphere for travelers, visitors, tenants and employees. Enforce Airport policies, rules and regulations within established guidelines.
Investigate and document incidents related to general liability.
Escort authorized visitors inside the restricted areas of the Airport.
Prepare and maintain departmental reports and records.
As needed, assist with directing traffic on airport property to prevent congestion and maintain access on upper and lower levels of the terminal.
Assist with the Airport’s abandoned and towed vehicle program.

Bachelor’s degree preferred. Minimum Associate’s degree plus one year of experience, or high school diploma (or GED) plus three years of experience required; Bachelor’s Degree in Criminal Justice, Public Administration, Aviation Management, Airport Management or related field and two years of progressively responsible security experience preferred.
Experience with aviation security, airport or airline operations or law enforcement or preferred.