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Retail Parts Pro
| Company | Advance Auto Parts |
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| Location | Massillon, OH, USA |
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| Salary | $13.4 – $14.74 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Expert knowledge of store systems
- Advanced automotive system knowledge
- Ability for advanced identification, troubleshooting, and project assistance for DIY customers
- In-depth knowledge of store inventory and maintenance processes
- Working knowledge of automotive systems and diagnostic ability
- Ability to read and interpret documents such as safety rules and procedure manuals
- Ability to write simple correspondence
- Use basic math accurately
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Ability to work an assortment of days, evenings, and weekends as needed
Responsibilities
- Provide GAS2 selling experience for DIY customer visits and phone calls
- Achieve personal/store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Store cleanliness including floors, bathrooms, facing, dusting, parking lot
Preferred Qualifications
- 3-5 years of prior automotive parts experience
- Proven sales ability with past experience in fulfillment of customer transactions
- ASE certification preferred, but not required
