Assistant Community Manager – The Arden
| Company | Wesley Housing |
|---|---|
| Location | Alexandria, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Proficient with Microsoft Office Suite
- Able to add, subtract, multiply and perform basic math calculations
- Proficient with property management software (we use Real Page OneSite)
- Professional and friendly demeanor, with the ability to communicate well in person, over the phone and in writing
- Able to work on several projects simultaneously, maintaining timeliness and accuracy
- Able to work independently and collaboratively, anticipate problems, and implement effective solutions
- Attention to detail
- Diploma or GED required
- Two years of property management or related experience
- Relevant certifications for property management and affordable housing. Examples include the LIHTC, HCCP or SHCM Certification as well as CAM and/or Apartment Residential Manager (ARM) certifications
- Bilingual preferred (English and Spanish)
Responsibilities
- Prepare apartment leases and lease renewal documents
- Conduct resident and prospective resident interviews
- Assist with developing maintenance work schedules
- Conduct site inspections of grounds, common areas and apartments
- Assist Relocation Coordinator, residents, and other staff with relocation of residents during property renovation
- Initiate background checks and application verifications for potential residents
- Perform move in/move out inspections
- Investigate and resolve resident complaints
- Maintain rent rolls, reconcile resident accounts and prepare vacancy reports
- Assist with apartment turnover procedures
- Assist with rent collection and collecting delinquent rents
- Prepare daily bank deposits
- Assist with preparation and delivery of all correspondence to residents (rent changes, terminations)
- Maintain positive and professional relationships with residents
- Ensure consistent application of property policies
- Assist with inventory of all equipment and supplies and issuing purchase orders
- Assist with maintaining vendor files
- Assist in submitting completed purchase orders and invoices for payment
- Assist with maintaining and updating waiting lists
- Prepare verification forms, Section 8 vouchers and adjustments, payment authorization forms
- Submit subsidy billings to appropriate agencies
- Assist with preparation of income certifications in accordance with IRS Code
- Maintain current knowledge of federal, state, and local housing authority regulations and requirements applicable to specific managed properties
- Train or guide the work of other team members on occasion
- Perform other duties as assigned
Preferred Qualifications
- Bilingual preferred (English and Spanish)