Event Staff – History
| Company | Live Nation Entertainment |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Experience in a hospitality environment an asset, but not a must
- Previous experience handling cash and/or PAT devices an asset, but not required
- You desire the need to make every guest experience as memorable and special as possible
- Humble, kind-spirited and reliable with a passionate and confident attitude
- You’ve found the balance of being respectful and professional whilst being fun and jovial in a work environment
- You have strong attention to detail and customer service skills
- You have the ability to take direction and work calmly and effectively under pressure
- You possess a strong work ethic with a high sense of responsibility in an ever-changing environment
- You have the ability to work independently and within a team to juggle multiple prioritized tasks
- Must be able to work evenings, weekends and holidays as required
Responsibilities
- Operate as Coat Check Attendant, Usher, and Ticket Scanner as scheduled
- Ability to examine tickets and direct guests in a friendly and engaging manner
- Aid patrons who have disabilities or other special needs in finding an appropriate seat or section for them to enjoy the show comfortably.
- Greet arriving guests and answer any questions they have regarding showtimes, events or parking
- Ability to lead and direct guests in a personable and inclusive manner to various areas of History such as; bars, washrooms, merchandise activations etc.
- Capability to read and assess situations from afar and be able to intercept and help guests if needed
- Communicate with any internal stakeholders on any need-to-know information regarding guests
- Monitor assigned areas and guest conduct to ensure safety and service is always a top priority.
- Follow all emergency procedures regarding venue evacuation and know the location of all exits throughout the building.
- Flexibility to perform other job-related duties as required
- Promptly greet and communicate with guests on coat check process
- Hang and organize coats within a logical order and system
- Return coats and items using the numerical order system to guests in a friendly and efficient manner
- Maintain and organize coat check area ensuring cleanliness and organization at all times
- Accurately complete paperwork referring to lost or stolen articles and follow up with respective parties if needed
Preferred Qualifications
- Experience in a hospitality environment an asset, but not a must
- Previous experience handling cash and/or PAT devices an asset, but not required