Operations Analyst

Operations Analyst

Requirements

• 2+ years of analytical experience, ideally in Sales Operations, Business Operations, Strategic Planning, or related fields
• Proven success in process improvement, business operations, business metrics, business systems, and relationships between organizations within a large enterprise
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Responsibilities

• Execute multiple complex and strategic projects and programs
• Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to improve operational efficiency
• Leverage data and insights to define and support Success Plan Sales process modifications and improvements and enable optimal business recommendations
• Partner closely with systems and IT organizations within Salesforce to execute technical aspects of projects or develop new tools to support our people and process
• Partner with enablement teams and field to ensure proper training and change management for all program activities

Preferred Qualifications

• Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations
• Demonstrated ability to structure complex problems, synthesize information, and develop solutions
• Strong communication skills to translate complex info into easily digestible insights
• Highly collaborative style with strong networking skills across business functions
• Excellent time management skills with the ability to organize and prioritize effectively
• Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment
• Knowledge of Salesforce product and platform features, capabilities, and best use