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Product Management Director – Salesforce Success Plans

Product Management Director – Salesforce Success Plans

CompanySalesforce
LocationSeattle, WA, USA, Chicago, IL, USA, Atlanta, GA, USA
Salary$177600 – $257600
TypeFull-Time
DegreesMBA
Experience LevelExpert or higher

Requirements

  • Must be customer-obsessed, curious, and empathic, with a strong sense of ownership and accountability
  • Self-organized and have the ability to initiate tasks independently and see them through to completion
  • 10+ years of Management consulting experience in GTM, M&A, post-sales transformation, or new product/services introduction
  • Ability to systematically break down complex problems, document POVs and drive decisions based on data, facts, and logical reasoning
  • Ability to create work product-focused materials and outputs, which will include slide decks, financial models, or other written deliverables
  • Effective communicator across all levels of the organization, including driving discussions with senior executives
  • Demonstrated ability to lead a high-performing cross-functional team without direct managerial responsibilities

Responsibilities

  • Demonstrate thought-leadership via the offer strategy & vision for our acquisitions
  • Quickly become an expert in our acquired companies, products, existing support/success portfolio and GTM so you can build comprehensive proposals for launch of Success Plans for these acquisitions
  • Collaborate with key stakeholders across Salesforce GTM, M&A, Corp Dev, finance, product/engineering and CS organizations in developing the Success Plans business case for Salesforce’s acquisitions
  • Conduct customer and stakeholder research, develop offer POV which includes establishing relevance of Success Plans for the acquisition, rationalization of feature set, and willingness to pay
  • Deliver business case with detailed financial modeling (resource costs, investment vs monetization, margins) and transition plan for launching Success Plans
  • Create outputs in the form of thorough and concise slide decks to secure secure cross-functional senior leadership alignment on recommendations

Preferred Qualifications

  • Experience in Salesforce products and technologies
  • M.B.A.
  • Prior product management experience in SaaS, public cloud, or Large Enterprise B2B software
  • Experience in Support, Success, or Services product management