People & Culture Coordinator – Arc’One

People & Culture Coordinator – Arc’One

Requirements

• You have a post-secondary education and minimum 1 years’ experience in an operational role within HR, customer service, administration, or other relevant field
• You have strong verbal and written English communication skills
• Your ability to speak a second language is an asset
• You maintain professionalism in dealing with high volumes of sensitive and confidential information
• You are exceptionally organized with an eye for detail and accuracy
• You are open and approachable with a customer-service focused mentality
• You consistently evaluate and evolve existing processes
• You have a highly collaborative working style and the ability to build strong relationships across the company
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Responsibilities

• Acting as the first point of contact for all employee P&C inquiries, supporting and empowering our employees with the right information and resources
• Processing and tracking all employee changes including new hires, requisitions, promotions, changes, terminations, leaves in Workday and other systems as needed, ensuring all relevant parties are informed
• Managing the day-to-day administrative tasks of the P&C team such as creation of offer letters, termination letters, change letters, and promotion letters as required
• Continuous improvement: striving to evolve P&C operations, decrease turnaround times, streamline work processes, and work collaboratively to provide quality support to our People Leaders and employees
• Partnering cross-functionally on company events and activations including listening sessions, huddles, workshops, celebrations and other brand initiatives to improve employee experience
• Partnering with cross-functional P&C teams for preboarding and onboarding tasks as required, including ensuring our new hires are fully set up on their first day and supporting the execution of our Basecamp program
• Acting as the gatekeeper of all people data, ensuring its accuracy and integrity across all systems
• Preparing people-related data and reports as required to support effective decision making across the P&C team
• Assist Generalists and Business Partners with employee relations tasks such as intake meetings, interviews and mediations
• Supporting and managing all P&C projects and programs as required

Preferred Qualifications

• Your ability to speak a second language is an asset