Closing Specialist II
| Company | JP Morgan Chase |
|---|---|
| Location | Tempe, AZ, USA, Jacksonville, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- Top 10% of scorecard preferred and no performance management
- Excellent working knowledge of mortgage originations, specifically mortgage ops
- Strong Trouble-shooting and problem-solving skills
- Excellent Communication skills/Customer Service
- Ability to collaborate well with internal and external partners
- Proposes solutions to problems and utilizes all available resources
- High School diploma or equivalent is required
- Minimum 4 years experience in mortgage loan processing/closing
Responsibilities
- Closes on Conventional Refi and Purchase, CEMA/Co-op, NY, New Construction, TX 50a6, FHA/VA, HAP/DPA, Coverage, Hotline, HELOC and manages and prioritizes individual pipelines
- Works with vendors to cure all post signing related issues or concerns
- Communicates to the settlement agent or closing attorney to verify that funds can be disbursed
- Retrieves disbursement delay monetary shortages from settlement agents
- Communicates with partners and settlement agents via phone
- Analyzes and notate documentation that is outstanding
- Verifies receipt of all closing documents to ensure they are correct and have been executed properly, and reviews all outstanding closing conditions regarding required documentation.
- Makes closing confirmation calls to ensure the closing took place and update system of record
- Requests and upload critical document packages from settlement agents and completes specific state required documents as authorized signer
- Provides backup to Hotline and Coverage as needed
Preferred Qualifications
- Top 10% of scorecard preferred and no performance management