Director of People Communications & Experience
| Company | HackerOne |
|---|---|
| Location | Seattle, WA, USA, Washington, DC, USA, San Francisco, CA, USA, Austin, TX, USA |
| Salary | $159000 – $211000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 8+ years of experience in internal communications, employer brand, employee experience, or a related field.
- People-first mindset with the emotional intelligence to support teams through change, challenge, and growth.
- Proven track record owning company-wide comms and executive messaging.
- Experience partnering on employer branding or talent marketing initiatives.
- Strong writing and narrative development skills.
- Prior experience shaping workplace or hub strategy is a plus.
Responsibilities
- Design and lead the company-wide internal communications strategy to drive clarity, alignment, and cultural connection.
- Implement programs that engage, inspire, and align employees with HackerOne’s brand, mission, values, and key initiatives.
- Champion a flexible workplace by supporting both global hubs and remote teams, introducing best practices that adapt to varied workstyles, and driving a strong documentation-first culture that keeps everyone aligned and informed.
- Craft and support executive communications for key leaders and company-wide initiatives.
- Evolve internal communications channels (All Hands, newsletters, Slack, intranet) to improve reach and relevance.
- Build toolkits and frameworks for manager and leader communication.
- Curate and oversee the calendar of employee experiences and cultural moments, both virtual and in-person.
- Lead the strategy for our company hubs and Workplaces to ensure centralized locations support collaboration, connection, and a consistent employee experience.
- Bring intentionality to milestone moments (onboarding, anniversaries, celebrations) that reinforce pride and inclusion.
- Develop and own our Employer Value Proposition (EVP), ensuring it resonates with both candidates and employees.
- Partner with Talent Acquisition and Marketing to activate the brand through career content, social campaigns, and reputation platforms (e.g., LinkedIn, Glassdoor).
- Co-lead recruitment marketing efforts in partnership with Talent Acquisition, including management of an external agency to increase creative capacity and output.
Preferred Qualifications
- Prior experience shaping workplace or hub strategy is a plus.